Updated on Nov 21, 2025

Please read these terms and conditions ("Terms") carefully before using the websites and services provided by Rymind Inc. ("Rymind," "we," "us," or "our"). These Terms apply to everyone who accesses or uses our Website, App, and other Services, including, but not limited to, visitors, registered users, and customers. Your access to and use of our Services is subject to your acceptance of and adherence to these Terms. By accessing or using our Website, App, and Services, you acknowledge and agree to the terms outlined in these Terms, as may be updated from time to time.

1. Definitions
• App/Application: Refers to the Comulytic software application available on personal computer and mobile devices.
• Website: Refers to the http://www.comulytic.ai/, mobile applications and other related platforms offered by us.
• Company: Refers to Rymind Inc., with its mailing address at 8 The Green #18650, Ste A, Dover, Kent County, Delaware 19901, U.S.
• Contacts Data: Refers to personal information or profiles of third parties (individuals other than the user) that you create, upload, or manage using the Contacts function within the Services.
• Contacts Function: Refers to the feature of the Services that allows users to create, upload, or manage profiles or contact information of other individuals.
• Devices: Refers to Comulytic devices that you may connect or associate with your account.
• User Materials: Refers to items such as text, audio, images, or other forms of information that you may submit, upload, attach, or otherwise make accessible through the Platform, in any format. We classify these as either "Personal Materials" or "Shared Materials."
• Personal Materials: Refers to audio recordings, transcripts, and other data that you upload to or generate within your individual account.
• Shared Materials: Refers to User Materials that you choose to create and make accessible in any public or community area of the Service.
• Services: Refers to the range of services provided by us, including the services provided through our App and Websites, and associated AI-driven features.
• You: Refers to any person or entity registered with us to access or use the Service.

2. Services
We provide Services that allow you to purchase Devices, manage your audio recordings, including features such as AI-based transcription and analysis. While the AI-based transcription and analysis features are currently available for use, we may limit or restrict usage at discretion. To deliver a personalized experience, we handle your information and User Materials as described in our Privacy Policy, covering the collection, use, storage, transfer, and safeguarding of your personal data. We reserve the right to change or suspend the Service at any time.

3. Accounts
When you register an account with us, you represent and warrant that all information you provide is true, accurate, complete, and current, including but not limited to your age and any other information required for age verification purposes. You agree not to misrepresent your identity or age, and you understand that access to certain features or Services may be restricted based on age or other eligibility criteria. We may take reasonable steps to verify your age and the authenticity of the information you submit.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password, and for all activities that occur under your account. If you become aware of or suspect any unauthorized access to your account or any other breach of security, you must notify us immediately.

Minors under the age of 16 (EU) / 13 (US) must obtain parental or guardian consent before using the Platform. If you are a parent or guardian and believe a minor has used our services without consent, please contact us at support-center@comulytic.ai.

4. Marketing Communications
By providing your email address, you consent to receive marketing communications from us, including updates, promotions, and event details. You may unsubscribe at any time by clicking the link at the bottom of our emails. We will process your opt-out request within 10 business days. For more details, please review our Privacy Policy.

5. Subscriptions, Fees, and Payment
Some features of the Services are accessible through a paid subscription. We may change subscription fees at our discretion; any adjustments will become effective after the current billing period, with advance notice provided. If you continue to use the Services following a change in fees, you agree to pay the updated amount. All payments are final and non-refundable, except where otherwise required by law. For information regarding refunds for certain unused products, please review our published refund policy or contact our customer support team.

It is your responsibility to ensure that your payment information is current, complete, and accurate. If we are unable to process your payment, we may suspend or terminate your access to the Services until payment is successfully processed.

We may offer free trials or promotional pricing for certain subscription plans. If you sign up for a free trial, you must cancel before the trial period ends to avoid being charged for a subscription. Unless otherwise stated, all subscriptions will automatically renew at the end of each billing cycle at the then-current rate, unless you cancel your subscription in accordance with our cancellation policy. Cancellation can be done via your account settings or by contacting support-center@comulytic.ai. You are responsible for all charges incurred under your account.

We reserve the right to refuse or cancel your subscription at any time for reasons including, but not limited to, violation of these Terms, fraudulent activity, or non-payment.

6. License to Use Our Services and App
Provided you comply with these Terms, we grant you a limited, non-exclusive, revocable, non-transferable, and perpetual license to download, install, and use the App on a device that you own or control, solely for your personal or internal business use in connection with the Services.

7. User Materials: Your Rights and Licenses
(a) Ownership of Your User Materials. You retain full ownership of your User Materials, whether classified as Personal Materials or Shared Materials. Nothing in these Terms transfers ownership of your User Materials to us.

(b) License to Personal Materials. For your Personal Materials, you grant us and our affiliates a limited, indefinite, worldwide, royalty-free, non-exclusive license to host, store, process, analyze, and display your content -- including any associated intellectual property, voice, likeness, and personal data -- solely to provide, maintain, and improve the Services for you. We will not share your Personal Materials with any third parties (except for service providers bound by confidentiality obligations) or with other users, nor will we use them for any purpose unrelated to providing the Services directly to you.

(c) License to Shared Materials. By creating, submitting, or publishing Shared Materials, you grant us and our affiliates an irrevocable, indefinite, worldwide, perpetual, royalty-free, non-exclusive, transferable, and sublicensable license to use, host, store, copy, modify, distribute, publish, and publicly display your Shared Materials -- including any copyright, trademark rights, voice, likeness, privacy rights, and any other proprietary or personal rights contained therein -- for any purpose related to operating, promoting, enhancing, and commercializing the Services, including making Shared Materials available to other users as part of both free and paid service offerings. You also grant every other user of the Services a non-exclusive license to access and use your Shared Materials, as allowed by the features of the Services and these Terms.

(d) Contacts Function (Third-Party Personal Information). If you use the Contacts function to create, upload, or manage profiles or contact information of other individuals ("Contacts Data"), you represent and warrant that, prior to submission, you have provided all legally required notices to, and obtained all necessary, valid consents or other lawful bases from, the relevant individuals for us to collect, receive, use, and disclose their personal information. This obligation applies in accordance with all applicable laws, including but not limited to the General Data Protection Regulation (GDPR) (EU/EEA/UK), the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), Japan's Act on the Protection of Personal Information (APPI), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Australia's Privacy Act, and Singapore's Personal Data Protection Act (PDPA).

You must not submit sensitive personal information or information about minors unless expressly permitted by law and with all required consents. You are responsible for ensuring that all Contacts Data you submit is accurate, limited to what is necessary for the stated purpose, and does not include special categories of data except as expressly permitted by law. You agree to comply with all applicable privacy, data protection, and call-recording laws, and to cooperate with us in responding to any data subject requests or regulatory inquiries related to Contacts Data.

We process Contacts Data solely to provide and improve the Services, apply appropriate safeguards, and retain such data only as necessary to fulfill the purposes for which it was collected or as required by law. We may request proof of consent, remove content, or suspend the Contacts function if we reasonably believe legal requirements are not met. Individuals whose information is submitted via the Contacts function may contact us directly to exercise their rights under applicable law, including rights of access, rectification, erasure, restriction, objection, and data portability.

You remain responsible for any third-party claims arising from your use of the Contacts function, without prejudice to the indemnities and limitations of liability set forth in these Terms.

8. Acceptable Use and Restrictions

(a) Your Responsibilities. You are solely responsible for your User Materials and your actions. You represent and warrant that:

• You are the creator and rightful owner of your User Materials, or possess all rights, licenses, and consents necessary to grant the licenses described in these Terms; and
• Your User Materials, as well as our use of them under these Terms, do not infringe, violate, or misappropriate any third-party rights, including copyrights, trademarks, patents, trade secrets, moral rights, privacy rights, or rights of publicity.
• Your User Materials and your conduct do not violate any applicable laws or regulations, nor do they contravene community standards, public order, or accepted standards of morality and decency.
• You agree and acknowledge that you shall not upload, submit, or otherwise make available through the Services any confidential information, state secrets, or any content the disclosure of which would violate any legal, regulatory, contractual, or fiduciary obligations you owe to any person or entity.
• You must comply with all applicable privacy, data protection, and call-recording laws when using the Contacts function.

(b) Prohibited Conduct. You agree not to, and will not allow others to:

• Use the Services for any unlawful purpose or in violation of any applicable law or regulation.
• Upload, post, or distribute User Materials that are illegal, defamatory, inaccurate, or that could reasonably be considered objectionable, offensive, indecent, pornographic, harassing, threatening, hateful, or otherwise inappropriate.
• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the App or make it available to any third party outside the scope of these Terms.
• Modify, create derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the App or Services.
• Remove, alter, or obscure any proprietary notices (including copyright or trademark notices) of Rymind or its affiliates, partners, or suppliers.
• Engage in any conduct or activity that, in our sole discretion, interferes with or disrupts the integrity, security, performance, or proper functioning of the App or Services, or otherwise harms or threatens the interests, rights, or reputation of Rymind, its affiliates, partners, suppliers, or other users.
• Use the Contacts function to upload, store, or process any personal information of third parties without their valid consent or other lawful basis, or to submit sensitive data or information about minors except as expressly permitted by law.

We reserve the right to remove any User Materials and to suspend or terminate your account if you violate these rules.

9. Intellectual Property

(a) Our Intellectual Property. All aspects of the Services and the App, including their original content (excluding User Materials), features, and functionality, are the exclusive property of Rymind and its licensors. The Services are protected by copyright, trademark, and other intellectual property laws in the United States and internationally.

(b) Your Suggestions. Any feedback, ideas, comments, or suggestions ("Suggestions") you submit to us regarding the App or Services become our sole property. We may use, modify, reproduce, publish, or distribute your Suggestions for any purpose, without obligation to credit or compensate you.

10. Third-Party Services

Our Services may include links to third-party websites or services that are not owned or operated by us. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the terms and privacy policies of any third-party services you visit.

11. Termination

We reserve the right, at our sole discretion, to suspend, disable, or terminate your account and/or your access to all or part of the Services at any time, with or without notice, and for any reason or no reason, including but not limited to violation of these Terms, suspected fraudulent, abusive, or illegal activity, or any conduct that we believe is harmful to Rymind, our affiliates, partners, suppliers, other users, or the integrity or operation of the Services. We shall not be liable to you or any third party for any suspension, disablement, or termination of your account or access to the Services.

Upon suspension or termination, all rights granted to you under these Terms will immediately cease, and your access to the Services and any associated content, data, or features will be revoked. We may, but are not obligated to, retain or delete your account information and User Materials that are licensed to us in accordance with our Privacy Policy and applicable law.

You may close your account at any time by discontinuing use of the Services or by utilizing the account deletion option within the App. Account closure or termination does not relieve you of any obligations or liabilities that may have arisen prior to such action.

Certain provisions of these Terms, including but not limited to ownership rights, disclaimers, limitations of liability, indemnity, dispute resolution, and any licenses granted by you to us, shall survive the termination or closure of your account.

12. Disclaimer of Warranties

The Services and Devices are provided to you on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we expressly disclaim all warranties, express, implied, statutory, or otherwise, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

While we implement reasonable technical and organizational measures, we do not warrant that the Services or Devices will be uninterrupted, error-free, or entirely free from harmful components introduced by third parties. We make no representations or warranties regarding the accuracy, reliability, completeness, or timeliness of the Services, Devices, or any content made available through them.

Your use of the Services and Devices is entirely at your own risk. We are not responsible for any consequences arising from your use, including reliance on AI-generated transcripts, recording or sharing content in violation of applicable laws, or errors caused by third-party software, hardware, or networks.

No advice or information, whether oral or written, obtained by you from us or through the Services or Devices, shall create any warranty not expressly stated in these Terms.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you to the extent such exclusions are prohibited by law.

13. Limitation of Liability

To the maximum extent permitted by law, Rymind and its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages -- including loss of profits, data, or goodwill -- arising from your use of the Services or from any actions or User Materials of third parties, including but not limited to any claims or damages resulting from your failure to obtain proper consent or comply with applicable laws when using the Contacts function or submitting third-party personal information. This limitation applies regardless of the legal theory asserted and covers all jurisdictions, including but not limited to the United States, European Union, United Kingdom, Japan, Canada, Australia, and Singapore.

In any event, the total liability of Rymind and its affiliates to you for any claims arising out of or relating to the Services will be limited to the total amount you have paid to Rymind for the Services in the twelve (12) months preceding the claim, or, if you have not made any payments, one hundred dollars (US $100).

Nothing in this section shall exclude or limit our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability which cannot be excluded or limited under applicable law (including, where applicable, EU, UK, or other consumer law). For consumers residing in the European Union or other jurisdictions with mandatory consumer protections, statutory rights under applicable consumer protection laws, including any legal warranty for goods, remain unaffected by these Terms, and nothing herein shall affect your statutory rights under applicable consumer protection laws. For more information on how we process personal information, including Contacts Data, please refer to our Privacy Policy.

14. Indemnification

You agree to defend, indemnify, and hold harmless Rymind, its licensees, licensors, employees, contractors, agents, officers, and directors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) resulting from or related to: (a) your use of or access to the Services by you or anyone using your account; (b) a breach of these Terms; or (c) your User Materials; (d) the Contacts function, including but not limited to your failure to obtain required consents or comply with applicable privacy or data protection laws.

15. Contact Information

If you have any concerns regarding potential security vulnerabilities, our privacy practices, or your data protection rights, or if you wish to contact our Data Protection Officer, you may do so using the contact details provided below:

Rymind Inc., with its mailing address located at 8 The Green, STE A #18650, Dover, Kent County, Delaware 19901, and email address at support-center@comulytic.ai.

16. Governing Law

These Terms of Use and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

Notwithstanding the foregoing, if you are a consumer residing outside the United States, you may benefit from mandatory provisions of the law of the country in which you reside. Nothing in these Terms of Use affects your rights as a consumer to rely on such mandatory local law provisions.

17. Dispute Resolution

Before starting any formal dispute process, you agree to try resolving the issue informally by sending a written notice (including your name, account email, dispute details, and requested resolution) to our contact listed in these Terms. Both parties will negotiate in good faith for 60 days and not begin legal action during this time. Any deadlines will be paused during this period.

If the dispute is not resolved after 60 days, it will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its commercial rules, conducted individually (not as a class or group action) and kept confidential unless otherwise agreed. The arbitration will take place virtually, by phone, or in New York, unless both parties agree otherwise. A copy of the arbitration demand must be sent to our counsel involved in the informal process, or if none, to support-center@comulytic.ai and by mail to: Attn: Rymind Inc., 8 The Green #18650, Dover, DE, 19901, United States.

The term "dispute" under this provision shall be interpreted broadly to include any and all claims, controversies, or disagreements arising out of or relating to your purchase of our Devices, use of our Services, these Terms of Use, your relationship with us, or any interactions with our officers, directors, employees, affiliates, or authorized agents. This includes, without limitation, disputes related to the interpretation, validity, enforcement, or breach of these Terms, as well as any claims regarding privacy rights or publicity rights.

18. Terms Update

We may update These Terms when necessary and encourage you to review the latest version by clicking the "Terms of Use" link found in the footer of our website. If we make any significant changes to these Terms, we will notify you in advance -- depending on the nature of the update -- through methods such as pop-up notifications, push messages, emails, or other suitable channels.